FAQ

Question

Student ID Card

How to apply and use the Student ID Card

How to apply:

Student ID Card are issued by competent authorities of local governments or schools and the iPASS Corporation (hereafter the Corp.). This card integrates the functions of student cards and registered iPass cards on them. Please contact the school at which you study for information on how to use, report loss and replace a new card due to malfunction.

How to use:

Regulations of deducting money on the Kaohsiung MRT student cards apply to methods of deducting money on the Student ID Card. After students graduate from school and no longer obtain the student status, the rate will be switched to that of the General Card

Who can use the Student ID Card?

The Student ID Card are issued to students of the schools in cooperation with the Corp.

How can students report the loss of their Student ID Card?

If students lose their Student ID Card, they should report to school about the loss. After the school confirms the student information, it can apply for the report of loss to the Corp by different methods like fax, and confirm by phone. After the Corp. completes the process of reporting card loss, it cannot be cancelled.

Are students required to return the cards after graduation?

It is up to the schools whether they decide to collect the Student ID Card after students graduate. Each Student ID Card has its expiration date of identification (based on the year they graduate). After the cards have expired, cardholders can still use them, but the rate will be switched to that of the General Card.

Who can use the Student ID card?

The Student ID Card are issued to students of the schools in cooperation with the Corp.

Can students apply for the Students ID Card after graduation?

If students lose their Student ID Card, they should report to school about the loss. After the school confirms the student information, it can apply for the report of loss to the Corp by different methods like fax, and confirm by phone. After the Corp. completes the process of reporting card loss, it cannot be cancelled.

Are students required to return the cards after graduation?

It is up to the schools whether they decide to collect the Student ID Card after students graduate. Each Student ID Card has its expiration date of identification (based on the year they graduate). After the cards have expired, cardholders can still use them, but the rate will be switched to that of the General Card.